Shipping 

Orders over R1500.00 ship FREE*! (SOUTH AFRICA ONLY)


Orders over R1500.00 qualify for our free economy road shipping offer. Offer excludes certain oversized and hazardous items. Certain items being shipped to our store for in-store pick-up also qualify for free shipping. We utilize multiple shipping carriers including TRITON EXPRESS,FASTWAY COURIER & THE COURIER GUY. Unless otherwise indicated, orders under R1500.00 will ship for a rate calculated on the basis of either actual or volumetric mass, and for purposes of rating, the greater of the two calculations is deemed to be the chargeable mass for the purposes of measuring the volume, mass and/or dimensions of any package.  

The Shipping Process

Our priority is customer satisfaction. While we will do our best to stock popular items at our Port Elizabeth store, naturally not all items will always be in stock with us at all times! Some items may come from a supplier or one of our warehouses. In such instances, your order will be shipped as soon as they arrive at our store. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package.  We utilize our best judgment in an attempt to get the products to you as quickly as possible. If you have questions about expedited shipping or need your items quickly, please give our team a call at 0677493622 for assistance.

 

Delivery Times

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Unless there are exceptional circumstances, we make every effort to fulfil your order within 7 business days from the date of payment received. Business day means Monday to Friday, except holidays. Please note we do not deliver on weekends.

 

Remote Areas*

Outlying or remote areas may incur additional delivery charges. You will be notified prior to shipping should this be the case.